I have a BTB Smart Hub 1 which is fairly similar. - edited 1800000. Page 2 You can add and manage these easiest way to get help . Im aware of the potential problems with not separating the bands, however none of my devices gives any trouble and its more convenient (non-tecchy wife!) Depending on the model of your router you may see one of these interfaces: a) Once you are in IP configuration screen, select Enable: "No" under "DHCP Server". To improve your home internet set-up, you might want to sign up for BT Halo. Whilst the cause is not known (a mains surge/brown out is suspected) it is not unknown (but rare) for the username and password to revert to the default BT ones. on To create an entry, click on the button called Create a new port forwarding rule. There are 2 types of 8bitdo controllers, ones with bt and others with wireless, the SF30 works with the bt adapter because it has BT functionality, but there are also adapters like the ones from the nes classic that work with wireless. on Ask questions and share tips with other people 24 hours a day. Anyone else seen this problem or better still found a way round it? How do I control the time when devices can access the internet on my Smart Hub? Registered, office: 81 Newgate Street, London EC1A 7AJ. 4. It adapts your TV to optimally display UHD content the way it was meant to be . With BT access controls you can manage how your device accesses the internet during certain times of the day. When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. Its not possible to do this on the Smart Hub 2, as its designed to work with the black complete wifi disks. I include this as some devices have problems with them in sync. Youll find it in Hub Manager or the My BT app if youre on Smart Hub 2. 15-01-2019 Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. 9:33 PM. A BT Smart Hub 2 or similar will be provided by your provider. Opening Ports for Splitgate using Your Router. Direct from the horses mouth it states; Using Smart Hub 2 as a modem only You'll need to enable the Bridging feature. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube. Thanks so much for any help. At the time of writing, BTs entry-level standard broadband package comes with a BT Home Hub 4. I've just noticed an error. If you separate them you will find that if you go to your device available network settings you have two SSIDs, both have the same password. But to get back to default settings, I had to do a factory reset! This is something that shouldnt be overlooked when searching for a new broadband deal. After typing your router's IP address into the address bar, make sure to click the enter button on your keyboard. Then you can change the 'Server address range' by selecting 'Custom''Set' and changing the '1's to '0's. Presumed I was suppose to do the same. Cable.co.uk is operated and owned by Existent Ltd 2005-2023. It's free and takes less than a minute to check and compare. It also comes with a price promise that your bill wont go up when your contract ends and double data allowances for anyone who also has a BT Mobile SIM. BT Smart Scan technology Many of us leave them untouched in the corner of the room once theyre up and running, but there are a number of features worth paying attention to, which well go through now. This will disable any router features, such as NAT, DHCP, DNS and LTE mobile connections. If the username or password did not work check out our Default BT Router Passwords page. 7:22 PM. Click the number to view who else liked/thanked this post. These are the two alternatives that I get with my hub. That sort of money would buy you a very good third party router, with cash to spare. You can view and make changes to your Hubs IP and DHCP settings (if you need to revert to the default settings, theres a Reset to default button on the top right of the page). Go ahead and create a Port Forwarding entry. Perhaps Im due an update, well see. Also, I can see steps 11 onwards but the link for the previous steps seem to be for an older BT router but I guess the steps are the same for Smart Hub 2? Find the address bar in your web browser and type in your router's IP address. You may need toset up your devices again. and don't pull, twist or plugs any cables. In order to do that, open the web page for the configuration of your router (usually 192.168.1.254) and click on Advanced Settings and My Network (the password the hub is going to ask is written on behind it). The only connections must be limited to the power plus either an Ethernet cable or a wireless connection until instructed otherwise. As a by-the-way I also don't have the 'Configuration / MAC Filtering' options that you do, and my page layout is subtly different but maybe yours is the business or FTTP version? - edited Navigate to the Port Forwarding section in your BT Smart Hub 2 router. Finally you can type ipconfig /all and see that there is only one DNS Server and your internal network devices don't have IPV6 anymore. In the end there are some configurations that needs to be performed on the SmartHub 2 from BT for the Pi Hole to work properly, however I believe this can be useful on several other routers too. No, you dont need to separate the bands if you would rather leave them synchronised. Available from the 27th of November, the Smart Hub 2 will form part of a new "Complete Wi-Fi" system, which allows BT customers to add extension discs to generate a stronger, more reliable. This website uses cookies to give you the best experience. A mod should reply. I could insert the PlusNet name in front of the -5 which gives me split bands but I can't remove the -5. 12-04-2021 Forward Ports on Your Router for Mortal Kombat 11. See here for the format, https://www.johnlewisbroadband.com/support/customer-service/server-addresses.html I don't know if it's the same as your JL email address, the appendix to the username (the bit after the full stop) is different for Plusnet users so you will need to check that out. We've been using John Lewis fibre 68mbps for the past few months but the wifi has been hit and miss, now getting worse with no help from customer service who just say Wifi isn't there problem even when we are getting 6MBPS while standing next to the router!I want to try configuring BT Smart Hub 2 but wanted to check the above helpful instructions would work on JL before I make a complete mess of everything. You can do this by, If this equipment is a replacement for something, similar, then you can also dispose of you old kit by, British Telecommunications plc 2020. I believe there was a work around posted on another thread, which allows 2.4GHz devices to connect. Find out which main phone socket you have Find out about your Openreach modem For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? They're now called Wi-Fi controls. BT has a new Hub - the BT Smart Hub 2 - which it claims is the most powerful Wi-Fi hub of all the big broadband providers. All you have to do is go into the advanced wireless settings, select the 5GHz tab and change Separate Bands to OFF. Phil Wilkinson-Jones | October 27th, 2021. Port Forward - Apps (VNC, Remote Desktop), Port Forward - Internet of Things (SmartHome, MQTT), Port Forward - Media Servers (Plex, Emby, Jellyfin), Port Forward - File Sharing (Torrent, DC++), Port Forward - Game Servers (Minecraft, Rust), Find your router's IP Address in Windows 11, Find your router's IP Address in Windows 10, Find your computer's IP Address in Windows 11. Remember to save your changes. This topic was automatically closed 21 days after the last reply. 25-08-2022 Do I just need to amend the email address to the JL suffix or is there more to do please? Turn off DHCP, split the wireless bands, turn off smart setup, give it an IP address outside of the DHCP range of the SH2 (say 192.168.1.20) and connect it to the SH2 with an Ethernet cable LAN port to LAN port. Whilst Plusnet mention using a special character, one is not required so if necessary logging into your Plusnet account and changing the password to alpha numeric characters only will fix this. 07:25 PM Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. Plug one end into the Hub and the other into a wall socket. Registered, in England No. After a factory reset both bands have the same name but as I described, any attempt to edit causes the router to try to enforce a -5 suffix. In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. Having the same name for both bands has never been an issue and it's a bit of an unnecessary pain having to choose between them. A BT Smart Hub 2 router contains a basic firewall to help protect your home network. This post has therefore been produced as an update, maybe the Mods will think it suitable for pinning with the original? of BT at all times (excluding outright sale equipment). If youre thinking of replacing your old free router, take a look at our guide to using your own router for broadband. Click the Save button at the top of the page to apply these changes when you are completely finished. The first thing to do, once youve taken everything out of the box, is to connect your Hub to the master phone socket. Note: If you have changed these numbers in the past, you will need to enter in the those values. Your wireless network name and password can be found on the back of the Hub, youll need these to start connecting your devices. 14 users liked/thanked this post: Once you have opened a web browser, find the address bar which is usually located at the top of the screen. BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. Thanks@Baldrick1! If you are unable to log in even after trying the above list of passwords you may need to consider a reset for your router. BT Smart Hub and Ultrafast Smart Hub - switch on access controls, BT Smart Hub and Ultrafast Smart Hub - switch off access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch on access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch off access controls. other electrical equipment that can get hot). Draytek routers are often found on eBay. Keep these instructions safe for future reference. The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and 5Ghz. I can confirm it works OK but it takes a few goes to get the timing right. 03:02 PM It seems that it was only for the first connection that it needed to be in mode 3. However, that doesn't mean adapters won't arrive at some point. I'm using a BT Smart Hub 2 with my PlusNet broadband and recently purchased 2 Essential BT DECT handsets. 05:35 PM Any 3rd Party router should work so long as you can create a static WAN ip on that router, and then add this to the smart hub 2. You can also buy a router outright from BT this is primarily an offer aimed at BT customers on legacy packages who may not qualify to get one of the new routers for free, but the Hubs do work with some other providers (were thinking specifically of the BT-owned Plusnet here and maybe some of the other smaller providers: BT routers definitely wont work with Virgin Media, Sky or TalkTalk). The default IP address is 192.168.1.254 but you can change that here. Youll then need to plug it into the mains, then hit the power button and wait for the light to turn blue before you can start connecting your devices. 25-08-2022 No, but if you put the BTB Smart Hub in bridge mode, you can use a better router. On my BT router, how can I activate DHCP? No problem, I think it a lot of money for a modem/router anyway. 09:38 AM, Interesting thread here -https://business.forums.bt.com/t5/Archive/Static-IPs-and-TP-Link-W9970/m-p/76515#M24137. Open Port Checker is the only online port checking tool that has Guaranteed Results. I made sure that the setting Enable IPv6 support (SLAAC + RA) was turned off during the Pi-hole DHCP setup and released the IP and renewed again as well as testing on mobile phones. Do not get discouraged. on Security type Set the security level for your Hub's wireless connection -. It is suspected that the cause is that some devices flip flops between the two and either wont connect or have drop outs. The original instructions still work fine but the following should be noted: Moderator and CustomerIf this helped - select the ThumbIf it fixed it, help others - select 'This Fixed My Problem'. In order to do that, open the web page for the configuration of your router (usually 192.168.1.254) and click on Advanced Settings and My Network (the password the hub is going . as in hospitals. Switch on your hub Step 1 of 6 An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN You can switch the Hubs DHCP server on and off. How do I use BT access controls (Wi-Fi Controls)? With BT access controls you can manage how your device accesses the internet during certain times of the day. our guide to using your own router for broadband, 75 Gift Card: Sainsbury's, M&S, Tesco or MasterCard. Baldrick1, disgracie. Choose Both if your router has that option. In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. I think you will find that its due to the fact that you cannot split the 2.4GHz and the 5GHz wireless bands, so they have different SSIDs. The latest version, Halo 3+, guarantees you a reliable internet service by providing you with an EE mini router, known as Hybrid Connect, which will boot up if your cabled connection goes down along with Complete Wi-Fi discs that ensure your wifi reaches every room in your home. Forwarding some ports for eFootball in your router can enable you to connect with more players and help improve connections. Find the Port Forwarding section of your router. DHCP server Wireless mode The default mode here is Mode 1. It features seven antennae, next generation wifi and is compatible with BT Complete Wi-Fi. Your BT Business Smart Hub 2 guide Using Smart Hub 2 as a modem only You'll need to enable the Bridging feature. Baldrick1. You can see it but I only see a yellow triangle. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. Please follow the instructions on the screen, then carry on with the steps below, You'll be asked to enter your username and password, Set Access Control feature enable to Yes, Set the time you want to block internet access to that device and click, If you want to apply access controls to more than one device, just repeat steps 6, 7 and 8, Set Access Control feature enable to No, There's no need to delete the individual device settings from the page. 13-04-2021 Your router is the device that connects you to the wider world and the gatekeeper that stops outside threats from getting into your home network. Although many of BTs services require a phone line to supply broadband to your property, you can now choose to not have a functioning landline. 07:01 PM, That is exactly what I did, and the message that appears is "These IP settings are not valid on the BT business smart hub". BT Smart Hub does not accept you changing the DNS servers hence you have to manually deactivate the DHCP on the router. You'll then be able to change these settings: Wireless You're wi-fi is on as standard. To open a port in your BT Smart Hub 2 router, follow these important steps: If the process of forwarding ports in your router seems difficult to you, you are not alone! If you need to forward a port for both TCP and UDP and your router does not have the Both option, then you need to create two entries. The unit has a minimalist two-tone black front, with the only obvious design features being a BT logo and. Now, remember this is the exact model of Hub Plusnet are now using. Don't try to open your devices or power adapters. Sometimes you need to unblock some of these connections so you can run a game or application. From the Hub Manager, click on Advanced Settings, then Wireless. Do you have to when setting up.. Democracy - 3 wolves and a lamb voting about what to have for lunch! Then prompt your device to connect to the Hub. The default setting is to merge the two together so you see only one network name. Gandalf, Alan27. Thanks again and reminds me that I haven't watched Black Adder for a long time so will also look for that on iPlayer - after internet is fixed! Our guide to securing your Wi-Fi router can help. This means when you search for your Hub in the list of wireless names on your device you'll only see one. Turn off the BT WiFi. BT has a few routers the Smart Hub 2 is the newest and is up there with the very best routers offered by broadband providers. To find out how to use it, just click on the dropdown for your Hub. Im going to get a hub 6 for the same issues with the rubbish plusnet router. After the username and password is set there may no longer be a Save option. on The primary DNS was a IPV6 address. don't put in cupboards or, behind sofas) and don't block any vents with objects. Anyone that still experiences issues on the latest firmware, please create a new topic or get in touch with Sonos Customer Care. These are specifically sold to operate through the Hub - no connection to the copper wire. Set up BT Smart Hub 2 Set up Order and delivery Connect devices Top tips Select your connection One port Two port Modem (ONT) Unsure which connection you have? https://business.forums.bt.com/t5/Archive/Static-IPs-and-TP-Link-W9970/m-p/76515#M24137. Gave bulbs no choice but to connect to 2.4 ghz. There are two ways to get hold of a BT router. This will open the Hub Manager, Enter the admin password. I don't really want this. Note that customers can choose to sign up for Complete Wi-Fi and Hybrid Connect individually however, which works out much cheaper. I think this tutorial will explain everything. Not all routers are the same. The hub will be locked to telephone line use only. However there is no option available to combine or split the bands, simply changing the original BT network name causes the 5Gz name to change to -5. If you want to use your Hub as a modem only and connect another router to use as an access point, then you might want to disable this. Set up a static IP address in the device that you are forwarding a port to. You'll then be able to change these settings: Separate Bands By default, your Smart Hub will have this switched off. Then enter the highest number of that range into the External Ports End box. The settings you want are under 'Advanced SettingsMy NetworkIPv4 configuration. Maybe I am due a software update sometime. None - anyone can connect to your wireless network without entering a password. 20h48. If you've turnedSeparate Bandson, you'll be able to select the channel for each band. If this happens then all that is required is to click Disconnect in the Advanced/Broadband settings, re-enter the username (followed by @plusdsl.net) and password then Connect. After a factory reset both bands have the same BT name but it still isn't displayed as per your second screenshot with a single heading labelled '2.4GHz and 5GHz'. You can help reduce lag and improve your overall experience in Splitgate by forwarding ports in your router. Testing Treat all parts with care; don't shock or vibrate them. Thanks Baldrick1 for your advice and the steps to go through. Users . The work to change this especially on Linux is horrendous. - edited Things are slightly different for the Smart Hub 2. This router is a few years old now but will easily give you the modest speeds promised by an ADSL package. IP address Important! Its a case of trying both and using the best. Dust with a soft dry cloth; don't use water or solvent. If you still have your old hub set it up as a wireless access point and connect your Amazon device to that. Smart Setup is BT's online set-up wizard. Furthermore, the BT Smart hub 2 supports 802.11 b/g/n/ac 33 MIMO on 2.4 GHz, and 802.11 a/n/ac 44 MIMO on 5GHz. There is no advantage in having the Smart Hub 2 unless you want to use it with the extra disk(s) You would be better to continue using your old home hub.

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